Callers can now leave a message when nobody picks up a hand-off
If the AI phone assistant passes a caller to a team member who doesn't answer, the caller is invited to leave a message instead of being hung up on.
Улучшение · ИИ ·
If the AI phone assistant passes a caller to a team member who doesn't answer, the caller is invited to leave a message instead of being hung up on. The recording and transcript are saved on that call in your call history, and your team gets one alert per call saying who called and whether they left a message.
октябрь 2026 г. · Релизы и улучшения
Mo can now read your documents · Mo talks you through its work
ИИ
- Mo shows you the way forward
- Chat bot Reports now show the messages people left for you, with one tap to
- Get told when your call forwarding quietly stops
- Mo listens, and tidies up
- A bot's Conversations now shows every call and text it handled
- A calmer AI Hub. The AI Hub now shows its numbers in one clean strip and its
